Understanding Our Terms & Policies
Your trust is important to us. We’ve kept our terms simple and easy to understand so that you can sell your device with full confidence. Know how we protect your privacy and give you a safe, secure selling experience.
Encash Mobile – Terms and Conditions
1. Welcome to Encash Mobile
Thank you for choosing Encash Mobile. By using our website, app, or services to sell your mobile or laptop, you agree to follow the rules given below. Please read them carefully before using our platform. If you don’t agree, kindly do not use our service.
2. Who We Are
Encash Mobile helps people in Bangalore and other cities sell their old mobile phones, laptops, tablets, and smartwatches. We are not the final buyers — we connect you with third-party buyers.
3. Your Agreement with Us
When you use Encash Mobile, you enter into a legal agreement with:
- You (the seller),
- Encash Mobile (we/us), and
- The third-party buyer (they give you the payment).
4. You Must Be the Real Owner
You must be the actual owner of the mobile, laptop, or other device you want to sell. If the device is stolen or belongs to someone else, you cannot sell it through us.
5. Price Quotation
When you give your device details, we give you a first quote based on the information you give. This is not the final price. After checking your device in person, if everything matches, we confirm the final quote.
6. Final Price and Payment
Once our team checks the device and it matches the condition and model you mentioned, we will pay the quoted amount immediately. After the payment, you cannot cancel the deal. The sale is final.
7. We Can Change the Price If...
We have the right to change or cancel the quote if:
- The device model or brand is different
- Some parts are missing (charger, box, etc.)
- The condition is worse than what you told us
8. Documents You Must Give
To complete the sale, you must provide:
- A self-attested copy of your government ID (Aadhar, PAN, etc.)
- Indemnity bond, if needed (we will let you know)
9. What Devices Are Not Allowed
You cannot sell:
- Devices given free by the government or NGOs
- Any stolen or blacklisted item
10. Delete Your Personal Data
Before selling your phone or laptop, please delete all your personal photos, messages, files, and accounts.
Encash Mobile is not responsible for any data left on your device after selling.
11. Contact Us
If you have any doubts or need help, feel free to contact us:
- 📍 Encash Mobile
Ahmed Bazaar, 1032 15, near MK, Putlanpalya,
4th T Block East, Jayanagara 9th Block,
Jayanagar, Bengaluru, Karnataka 560041 - 📞 Phone: 098451 11229
- 📧 Email: info@encashmobile.in